Your privacy matters

Privacy Policy

We handle your data with respect and transparency. This policy explains exactly what we collect, why we collect it, and how it is protected.

Last updated: June 3, 2026

1. Introduction

Welcome to ATS Resume Flow ("we", "our", or "us"). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform and use our services.

By creating an account or using ATS Resume Flow, you agree to the collection and use of information as described in this policy. If you disagree with any part of this policy, please discontinue use of our services.

2. Data We Collect

We collect information that you provide directly to us, as well as information automatically collected during your use of the service.

  • Identity Data — First name, last name, username, or similar identifier.
  • Contact Data — Email address and telephone numbers.
  • Document Data — Resumes, CVs, job descriptions, and any text you input for AI optimization. This data is used solely to deliver the service and is not sold or shared with advertisers.
  • Financial Data — Payment card details. Note: All payment processing is handled securely by Razorpay. We do not store raw card numbers or full payment credentials on our servers.
  • Technical Data — IP address, browser type and version, time zone, device identifiers, and cookies used to maintain your session.
  • Usage Data — Information about how you navigate and use our service, such as pages viewed and features used.

3. How We Use Your Data

We use your personal data only for legitimate business purposes:

  • To create, manage, and authenticate your account.
  • To process your resume and job descriptions through our AI algorithms to generate tailored, optimized content.
  • To manage and fulfill your subscription or one-time purchase.
  • To send you transactional emails (e.g., payment receipts, account confirmations).
  • To monitor service health, debug issues, and improve platform performance.
  • To comply with legal obligations and enforce our Terms of Service.

4. Payment Processing via Razorpay

All payments — including domestic (India) and international transactions — are processed securely through our payment partner, Razorpay. When you submit payment information, it is transmitted directly and securely to Razorpay and never stored on our servers.

  • International Payments — Razorpay is authorized to process cross-border transactions. International card payments are subject to Razorpay's currency conversion rates and your bank's foreign transaction fees.
  • Data shared with Razorpay — We share your name, email address, and order amount with Razorpay to process your transaction. Razorpay's privacy policy governs how they handle this data.
  • PCI-DSS Compliance — Razorpay is a PCI-DSS Level 1 certified payment gateway, ensuring the highest standard of payment security.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • HTTPS/TLS encryption for all data in transit.
  • Encrypted storage for sensitive user data at rest.
  • Strict access controls — only authorized personnel can access user data.
  • Regular security audits and vulnerability assessments.

Despite these precautions, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party service providers to facilitate our service. These providers have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Key third parties include:

  • Google (Gemini AI) — For AI-powered resume analysis and rewriting.
  • Razorpay — For payment processing (domestic & international).
  • Microsoft Azure — For our backend API infrastructure.
  • Vercel / Hosting Provider — For serving the web application.

7. Your Rights & Contact

You have the right to access, correct, or delete your personal data at any time. You may also request that we restrict the processing of your data or export it in a portable format.

To exercise these rights, or if you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email — support@atsresumeflow.com
  • Response Time — We aim to respond to all requests within 48 business hours.

Have questions about your data? We're happy to help.

Contact Us